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Approving or Denying User Requests to Join a Group

Depending on which option you selected for Self Service when you created or edited the Group, when Users on the Groups dynamic object, they are either automatically added to the Group, or the User Request to Join a Group Communication Message is sent to alert Group Owners that someone is requesting Group Membership. It is up to Group Owners to approve or deny the request.

The information in this topic relates to the new Groups functionality that was introduced with LearnCenter Release 14.6 in August of 2012. If you are looking for help with the classic Groups functionality, refer to Classic Groups.

On the ControlPanel:

  1. Click  on the Users menu to expand it.
  2. Click Groups.
  3. User the Filter section to locate the Group you want.
  4. In the Results section, click the name of the Group, or rest your pointer on the Group row, and then click . The Group window opens.
  5. Click the Users tab.

  1. In the Users to Approve section, select the check boxes next to the Users you want to approve and click Approve. The Users are moved to the Users section, and they are sent the User Approved to a Group Communication Message.

    or

    Select the check boxes next to the Users you want to deny and click Deny. The Users are removed from the page and sent the User Denied from a Group Communication Message.

See Groups Communication Messages for information about the Groups Communication Messages. See Groups Dynamic Object for information about setting up the Groups dynamic object so that Users can join Groups.

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